Shipping Policy

Oct 23, 2026 · @em

RestoraCup Proudly Provides Free Worldwide Shipping During Our Sale!

All orders are shipped via USPS, UPS, or FedEx. While most orders arrive earlier than expected, delivery times largely depend on the traffic and delays your country is experiencing.

If you have any additional questions regarding your package or our service, please email us at support@restoracup.com.

Order processing

Order processing times are separate from the shipping times you see at checkout.

All orders are quality checked and processed within 1 to 2 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped. All orders received after 12:00 PM EST will begin processing the next business day.

Domestic shipping rates and estimates (United States)

Shipping option	Estimated delivery time	Price
Orders $41.00 and above	3–5 business days	Free
Orders $0–$40.99	3–5 business days	$4.99
Priority Shipping + Extended Two-Year Warranty (orders $30.00–$70.00)	2–4 business days	$2.50
Priority Shipping + Extended Two-Year Warranty (orders $160.00–$201.00)	2–4 business days	$8.90

Please note, these are estimates. Processing and transit times may increase during periods of high demand. The processing and transit estimates in your order confirmation email will be more accurate. In any case, we will email you if there is an unexpected delay.

International shipping

We offer international shipping to the rest of the world.

Shipping option	Estimated delivery time	Price
Standard	7–18 business days	Free

Your order may be eligible for Priority Shipping along with an Extended Two-Year Warranty for a small fee. If you add this option at checkout, we will prioritize your order, with quality check and processing completed in 1 business day or less. Please note, this is NOT an expedited transit option. If your order is eligible for expedited delivery, you will see DHL, FedEx, or UPS express delivery as an option at checkout.

Your order may be subject to import duties and taxes (including VAT), which are charged once a shipment reaches your destination country (this may apply to deliveries to some European countries). RestoraCup is not responsible for these charges; if they are applied, they are the customer's responsibility.

Please be aware that these time frames are estimates and may change due to high-demand holiday seasons or sudden global events that affect delivery times. Maximum delivery time: 25 business days.

Please note that we are not responsible for lost or stolen packages upon delivery. This is why we provide constant shipping updates to help you receive your product safely.

Signatures are NOT required for receiving orders, so please keep an eye on our shipping updates to safely receive your order(s).

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us with a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven't received your order within 21 days of receiving your shipping confirmation email, please contact us at support@restoracup.com with your name and order number, and we will look into it for you.

Track your order here.

Tracking numbers are sent to the email address provided with your order as soon as it is processed and shipped.

Pre-orders

If you are purchasing a product that is currently on pre-order (as labeled on the product page), please take into account the estimated in-stock date shown on the product page. This date does not include additional processing time, which may be up to 1–3 business days after the in-stock date. Any order that includes a pre-order product will be subject to the delays shown on that product's page. Orders that include pre-orders may be cancelled within 24 hours of placing the order. Cancellation requests made after 24 hours may receive a partial refund or be declined.

Invalid or undeliverable shipping addresses

We are not responsible for orders placed with incorrect addresses. You can usually change your shipping address within 48 hours of ordering. If an order's shipping address is invalid and our couriers are unable to deliver it, the customer can either pay a fee (equal to the estimated shipping cost) to have it reshipped or have the order disposed of. Disposed orders are not eligible for a refund, as we are unable to return international deliveries sent to invalid addresses.

Refunds, returns, and exchanges

See our full return and refund policy here.

Returns. In the unlikely event that you receive a faulty or damaged product, you can return your order within 30 days of purchase for a speedy replacement.

30-Day Money-Back Guarantee! Not meant to be? You have 30 days from the date you receive your order to submit a Money-Back Guarantee application. Please visit our Returns page for more information.

Contact us

If you can't find the answer to your question in our FAQ, please email us at support@restoracup.com. We love to hear from you!